Overview:

Solstice is an award-winning clean energy company working to put affordable renewables in the hands of every household, including low-income populations and communities of color. Climate change is a top concern for many Americans, and Solstice is poised to experience fast growth as demand for climate solutions surges from governments, businesses, and nonprofits.

Position overview:

Solstice seeks an enterprising, self-starting individual to oversee the management of our rapidly expanding portfolio of Community Solar projects. You’ll work directly with the Business Development team to own and spearhead improvements in data integrity, billing, and reporting efforts. You will manage relationships with developers and utility representatives and provide an excellent customer experience to our partners, maintain a working knowledge of utility regulations within our areas of work, and ensure project success. You’ll be directly responsible for all revenue reporting, bill cycle management, data analysis/management, and stakeholder coordination associated with assigned community solar assets.

Responsibilities will include:

• Coordinate with pertinent utilities with an objective of identifying regulatory requirements, receiving monthly credit application reports, submitting subscriber maintenance documents, and flagging asset performance issues.
• Work with the Asset Management team members to delegate tasks and responsibilities to bill/invoice subscribers and produce accurate, timely, and robust revenue reporting to developer partners.
• Identify and implement process improvements aimed at enhancing efficiency, accuracy, and accessibility of information pertaining to subscriber acquisition/management across all Solstice platforms.
• Manage the internal relationship with the Customer Success team to ensure subscriber inquiries pertaining to allocation sizing, project timelines, and utility related issues are being addressed.
• Prepare and lead regular conversations with partnering solar developers to communicate information concerning projects under management, address issues, and provide an excellent client experience.
• Coordinate between Solstice departments (e.g. Platform, Sales, Marketing, and Operations) to communicate asset management needs related to software development and identify new Platform features that can be used to streamline recurring tasks and enhance visibility into project health.

Requirements

• Highly proficient in Excel/Google Sheets and CRM database management. Experience with Salesforce analytics and reporting is a plus.
• At least three years of direct professional experience in financial services and project management.
• Experience managing direct reports
• Excellent communication and customer service skills and demonstrated experience in presenting complex information and articulating key results to internal and external stakeholders in a productive manner.
• Experience analyzing and reporting data in order to identify issues, trends, or exceptions.
• Practical understanding of data modeling
• Interest in building out systems and processes
• Expert at quantitative analysis and manipulation/management of data
• Extraordinary attention to detail
• Creative, personable, enthusiastic, proactive, team-oriented
• Ability to delegate tasks, manage multiple projects and work streams and prioritize effectively
• Excited to work in a fast-paced, startup environment
• Strong interest in environmentalism, clean energy, and/or social equity a plus

Benefits

As an Asset Management Manager, you will gain:

• Project management experience and experience articulating key project results to utility and developer stakeholders
• A deep understanding of the solar and renewable energy space, particularly the rapidly growing community solar industry
• Experience at a fast-growing social enterprise with the potential to create a more just and equitable energy industry

In addition, every Solstice Power Technologies employee enjoys:

• Company equity to share in the upside of Solstice’s growth
• Competitive salary, healthcare, and dental plans
• 401k with matching
• Professional development annual stipend
• Paid parental leave
• Five weeks of PTO a year, including when we close the office for ~1.5 weeks in late December each year
• Flexible personal time to allow employees to run errands and go to doctor’s appointments without taking PTO
• Ability to work remotely from within the United States
• A team of passionate, collaborative, dedicated, and empathetic employees

About Solstice:

Climate change mitigation requires massive clean energy expansion, yet 77 percent of American households cannot install rooftop solar power due to rented housing, the structure of their rooftop, the upfront cost, or access to financing. Solstice connects households and community organizations to “community solar”—shared solar farms that are installed in a centralized location where local residents can enroll in a portion for free, without any home installations, and enjoy guaranteed savings on their monthly utility bill.

One of the only companies in the solar industry co-founded and led by women of color, Solstice has generated demand for nearly 139MW of clean energy across 43 community renewable projects in multiple states, with the total clean energy capacity from enrolled households, small businesses, and nonprofits representing the environmental equivalent of not burning 62 million pounds of coal. In addition, Solstice’s software manages the end-to-end customer experience for the life of the 20-year renewable energy project on behalf of developers and financiers, from customer enrollment to billing/crediting to ongoing customer engagement.

Solstice was founded to advance equity and inclusion in America. We are committed to living those values, not just in the work we do to promote environmental and energy justice, but in how we grow as an organization. We seek always to expand leadership opportunities for marginalized communities in the global transition to clean energy.

Solstice is an equal opportunity employer. We hire, train, compensate, and promote without regard to race, religion, gender identity or expression, sexual orientation, disability, age, national origin, genetics, veteran status, or any of the other characteristics that give each of us a unique perspective and capacities.

We’re a team of mission-driven, passionate, and dedicated individuals. We’ve fostered an inclusive and fun culture through monthly outings, solar farm field trips, and all-team strategy retreats throughout the year. Apply today and get to know us!