**The Company You’ll Join **

At Bidgely, we are working to accelerate a clean energy future by enabling energy companies and consumers to make data-driven energy-related decisions.

Bidgely is an AI-powered cloud based SaaS solution provider that enables electric and gas utilities worldwide to personalize customer experiences, optimize grid and customer operations and accelerate their journey towards the clean energy future.

The Energy Industry is being disrupted by a number of new technologies like EVs, Solar, Batteries, Smart Meters, and Smart Home devices. Consumers are becoming self-sufficient with their own energy production and storage threatening a century old utility business model. Additionally, the grid was not designed for the peaks created by EVs and the valleys created by the solar generation which has created new challenges and opportunities for the utilities (and innovative companies) to manage an evolving grid.

With roots in Silicon Valley, Bidgely has over 17 energy patents, $77M+ in funding, retains 30+ data scientists, and brings a passion for AI to utilities serving 27M+ customers around the world.

The Position and the Team You’ll Work With

We are currently seeking a top-notch Customer Success Delivery Associate (CSDA) who will work as part of a team and take ownership of smaller efforts to roll out Bidgely’s innovative energy management services to our customers in North America. As a key member of the team, you will be utilizing your outstanding project management, technical, and customer management skills to deliver the solution on time and on budget to the customer.

What You’ll Bring

• 2-5 years of project management experience at a technology company
• Strong desire to be a partner and advocate of your customers on a variety of deliverables and projects across a book of business
• Ability to work with customers post launch to hit their business goals whether they be Energy Efficiency savings or increased customer satisfaction
• Experience or deep personal interest in the energy efficiency or related industries is a plus
• Experience with Agile and Waterfall software development methodologies
• Detail oriented and comfortable planning and tracking projects via Wrike, Smartsheets, Jira or other modern project management tools
• Communication and comprehension of technical issues when working with the customer and our engineering teams
• Comfortable multitasking on several simultaneous projects
• Strong interpersonal and written and communication skills
• Highly adaptable with a collaborative mentality
• Travel to customer sites 10% of the time once Covid restrictions are lifted

What You’ll Do

• Acquire a deep understanding of the energy market and how Bidgely can play a disruptive role in creating a more energy-efficient future
• Become a business owner balancing customer goals, revenue and margin in both implementation and post launch projects
• Understand Bidgely products in order to influence product development plans and schedules
• Present regularly to the customer and Bidgely stakeholders on the status of the project

About You

• Passionate about a clean energy future
• Innovative – You challenge the status quo
• Resilient – You enjoy meeting challenges head on and strive to find creative solutions to problems
• People-first – You are a great people manager who cares about the people on your team and across the organization. You energize the teams you lead, and people flourish under your leadership.
• Data driven – you understand the importance of data in decision making

**Why You’ll Love Working at Bidgely **

• Opportunity to grow with a startup
• We are a passionate and intelligent team united by the goal of a clean energy future
• Great benefit package, including comprehensive medical, dental, vision insurance; 401(k); Paid Parental Leave policy; Unlimited PTO.
• Flexibility: this role is remote so you can work from the location of your choosing within the United States. Once normal business operations resume, you may choose to work from our Mountain View office or stay fully remote.

Location
Remote within the US