SPAN develops innovative technologies that support an electrified future and give homeowners unprecedented levels of control over their home energy usage.

The SPAN Panel—our flagship product—is a “smart” replacement for the 100-year-old electrical panel found in most homes, allowing for circuit-level monitoring and control from any iOS or Android device. When combined with solar and battery storage, our panel offers the best home backup solution available on the market.

SPAN Drive—our newest accessory—is the fastest universal EV charger currently available and a monumental achievement in the residential tech space.

The Role

We are seeking an experienced construction project manager to manage direct to consumer deployments of SPAN products. The role will be a combination of project management, customer service, and creative problem solving. In this role, you will work directly with both homeowners and installer partners to coordinate the customer's journey from sale to final inspection. You will cross-functionally collaborate with our sales, application engineering, electrician training, and finance teams to ensure that each customer and installation partner has an amazing experience. This position can be located anywhere in the US as you will be working from your home office.

While this role will require significant cross-functional coordination, the ideal candidate is comfortable working autonomously in a fast-paced environment, and can consistently deliver high quality work. This person is interested in helping to build and implement processes that will continuously improve upon our deployment strategy.

Responsibilities

Delight customers through great communication and timely deployments

• Be the customer point of contact from sale through installation of their SPAN Panel
• Own subcontractor scheduling including job flow, timeline to install, and customer experience
• Use and promote a polite, professional, and transparent communication style with our customers

Maintain a healthy network of SPAN installer partners

• Work with installer partners to determine scope, coordinate permitting, execute installation, ensure streamlined commissioning, and closeout project
• Help ensure new installer partners meet SPAN's standards for safety, quality, professionalism, and representing the SPAN brand
• Develop strong relationships with installer partners that build upon trust, professionalism, quality workmanship, and an exceptional customer experience
• Negotiate pricing, change orders, and volume of jobs with installers as needed

Continuously improve SPAN's deployments and deployment strategy

• Problem solve unique situations as they arise, create best-practices documentation as needed
• Assess, understand, and communicate operational and customer experience hurdles to leadership and internal stakeholders
• Improve efficiency and customer experience by identifying and implementing process improvements

Understand and promote SPAN products and the SPAN brand

About You

Required Qualifications

• 2+ years work experience in a project coordination/management role with customer-facing responsibilities
• Excellent organization, attention to detail, and time management skills
• Self-starter, able to ask questions and exercise initiative to make sound decisions with imperfect information
• Experience with municipal AHJ permitting and utility coordination strongly preferred
• Technical background or experience, especially related to electrical installations strongly preferred
• Exceptional verbal and written communication skills
• Creative, team-oriented, and comfortable working in a fast-paced environment
• Mission-driven with a demonstrated passion for SPAN

Bonus Qualifications

• Understanding of solar photovoltaic (PV) and energy storage system (ESS) installation
• Understanding of construction and/or electrical drawings (e.g. SLDs)
• Hands-on experience with electrical wiring and/or construction
• Working knowledge of Salesforce, Airtable, and Hubspot

Life at SPAN

SPAN embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.

Headquartered in San Francisco’s vibrant SoMa neighborhood, we are an eclectic group of creative thinkers who value open communication, teamwork, and a ‘make it happen’ approach to addressing complex challenges.

Our CEO, Arch Rao⁠—former head of the Tesla Powerwall team⁠—fosters an energetic and collaborative environment, with a strong emphasis on maintaining work-life-balance across the organization.

We’re hiring talented individuals who are driven by success and are passionate about shaping the future of renewable energy. If that sounds like you, we’d love for you to consider joining the rapidly growing team at SPAN.

The Perks:

⚡ Competitive compensation + equity grants at a well-funded, venture-backed company
⚡ Comprehensive benefits (including medical; dental, vision, life and disability insurance)
⚡ Comfortable, sunny office space located near BART and Caltrain public transit
⚡ Strong focus on teambuilding and company culture (events, meet-ups, clubs)
⚡ Flexible hours and unlimited PTO

Our Mission & Values:

At SPAN, we believe that powering your home with clean energy should be a simple and delightful experience that is at its essence human-centered and technology-forward.\

Our core values include:

• Making home energy more accessible, intuitive, and convenient.
• Enabling homes and vehicles to be powered by the sun.
• Building resilient homes with reliable power.
• All-electric everything.
• A more flexible & distributed grid.

Interested in joining our team? Submit an application today and we’ll be in touch with next steps!