Company Introduction

Recognized by Forbes as one of the fastest-growing private companies in the United States. Palmetto believes that choosing to source clean energy from renewable resources like solar power should be a right, not a privilege. As such, we connect homeowners with renewable energy options such as solar power and energy storage systems. Through our marketplace business model, we empower solar sales professionals and solar installation companies with access to our proprietary design platform, financing, customer management system, logistics, and project management. Our #1 focus is a phenomenal experience for our customers and partners, evidenced in our industry-leading Net Promoter Score.

Our employees are our most valuable resource. Palmetto is a VC-backed high-growth company with a promote-from-within culture for talent development. We offer excellent traditional benefits such as unlimited vacation, medical, dental, and vision coverage, and retirement plans. We are also proud to offer innovative benefits that help our employees thrive in a 21st century economy, including a fully remote work staff, 2-week annual sabbaticals, parental leave and unlimited PTO - among other benefits.

Palmetto is a clean technology marketplace focused on the democratization of the renewable energy industry. We connect homeowners with options to purchase solar power, home efficiency products and energy storage systems. We empower solar sales professionals and solar installation companies with access to our proprietary design platform, financing, customer management system, logistics and project management. Our #1 focus is a phenomenal experience for our customers and partners, evidenced in our industry-leading Net Promoter Score. Palmetto is growing rapidly and prepared to continue growth in a post-ITC world.

The Electrical Pre-Construction Project Manager will review, scope and manage coordination and timely execution of electrical installation requirements prior, at or post PV installation with Palmetto approved subcontractors (Electrical Build Partners). This role is also responsible for implementing and managing pre-construction process enhancements and vendor network development, focused on improving execution timelines and driving down costs.

Strategic/Tactical Responsibilities

• Manage Palmetto electrical pre-construction throughput pipelines with a goal of completing all pre-construction work prior to PV permitting approval, or synchronously with installation.
• Review residential electrical infrastructure to determine if an upgrade is required to enable solar
• Obtain quotes for projects that fall outside of standardized engineering electrical callouts.
• Manage and further develop standard operating procedures that will support high velocity throughput.
• True up final invoicing in the customer management system to guide accuracy in automated quoting.
• Review completed projects to ensure accuracy and fulfillment of scope.
• Review and approve Electrical Build Partner invoices.
• Coordinate with utilities where applicable for de-energization, re-energization and power cut over.
• Manage Zendesk response timelines, with a goal of email first response time of <20 Minutes.
• Identify local requirements and work with various teams to ensure that a work process is built to accommodate nuances in order to maintain timelines.
• Provide reactive support for operational objectives dependent upon regional characteristics for Design & Engineering and Inspections as needed where a licensed electricians perspective and knowledge is required.
• Work with Programmatic leadership to meet and exceed determined KPIs for throughput process, pricing, and quality standards.
• Work with CX leadership and marketing teams to ensure customer and sales member communication around pre-construction coordination and adder inclusion is flawless.
• Manage contractor partnerships and work with the Build Partner Acquisition team to ensure and enforce Electrical Build Parter quality and costs.
• Work with the Project Coordinator group, focusing on pre-deployment customer coordination and experience.
• Coordinate closely with the Design & Engineering and Field Operations to ensure operational best practices are adhered to.
• Work with the Finance Team to ensure accurate and timely financial reconciliation for all pricing adders, including inclusion of pricing in customer finance and accurate reflection in commission remittance reporting and payout.
• Work with new markets & operations teams to gain electrical and other contracting licenses necessary to launch or build redundancy in Palmetto service areas.
• Help support issues where there is a need for boots on the ground when there are jurisdictional or BP issues that are causing jobs to age due (multiple rejections/failures/scheduling).
• At times, collaborate with technology teams to refine and reinforce quoting and project management tooling
• Collaborate with Central Programs team to introduce new products to the Palmetto marketplace, including storage options, EV Charging, IoT, and other clean technology solutions

Success Defined:

• Electrical upgrades do not delay a solar installation
• Electrical upgrades do not delay submission and granting of PTO
• Electrical licenses are maintained and kept in good standing

Reports to Regional Director with dotted line to Central Programmatic Management

Required Background and Skills

• Minimum 4 years operational leadership / project management experience with a demonstrated track record of process improvement.
• Demonstrated leadership capabilities in a fast-paced, change-oriented environment.
• Knowledgeable and proficient in working and coordinating with subcontractors.
• Electrical License in at least 2 states
• PMP Certification is a plus.
• Excellent organizational skills and ability to prioritize.
• Excellent analytical skills.

Equal Employment Opportunity

Palmetto embraces diversity and is an Equal Employment Opportunity employer. Employment is decided on the basis of qualifications, merit, and business need. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other status protected under federal, state, or local law.

For more about our Privacy Policy, visit: https://palmetto.com/privacy-policy