About CarbonCure Technologies

Architects, structural engineers, owners, developers, and government agencies are urgently seeking proven ways to reduce the embodied carbon of their building projects. Recognizing concrete as a solution, CarbonCure Technologies, a fast-growing, clean tech company, has developed a technology widely used by concrete producers to reduce their environmental impact and production costs. The technology injects captured CO₂ into concrete during mixing, where it is mineralized and permanently removed from the atmosphere. Available from hundreds of concrete plants, CarbonCure-based mixes are transforming the built environment and have permanently removed more than 130,000 metric tons of carbon emissions from the atmosphere.

CarbonCure was named the Cleantech Group Global 100’s 2020 North American Company of the Year and winner of the global NRG COSIA Carbon XPRIZE competition. CarbonCure’s investors include Amazon, Breakthrough Energy Ventures, Microsoft, Mitsubishi Corporation, and Carbon Direct.

The company's core values are innovation, sustainability, trust, high performance, collaboration, and straight talk.

Our Culture

Our team is made up of energetic, entrepreneurial individuals who are passionate about driving meaningful solutions to combat climate change. Besides being dedicated to our mission, we believe in work-life balance and active involvement in our local community. We value integrity and accountability; and our core values include high performance, collaboration, straight-talk, and innovation. We don’t take ourselves too seriously, but we are here to change the world.

Purpose Driven Position

Under the direction of the Director of Technical Services, the Technical Services Engineer works primarily in support of the Technical Services Manager to drive customer success through implementation with ongoing technical support throughout the customer journey.

The successful candidate will demonstrate a strong technical aptitude with a balance of interpersonal communication skills. Our ideal candidate enjoys working in a dynamic and high growth environment and is excited to support CarbonCure’s mission to decarbonize the built environment.

What you’ll be doing

• Build strong relationships with customer quality control and tech services teams to gain confidence in the technology and build trust with their teams
• Oversee troubleshooting of technical performance issues at customer facilities
• Write technical reports and communicate them to customers
• Work with the digital team to ensure relevant technical data is being collected from new and existing customers
• Data collection and use statistics to make mix design adjustments to our customers
• Standardized field testing for concrete on various ready-mix concrete plant sites
• Provide top-notch, on-site support to Quality Control and Technical Services staff and advise on product integration into customers’ existing operations
• Identify opportunities for increased use of CarbonCure’s technology in customer’s daily production volume

What you’ll need to succeed

• 3-5 years’ experience of working in a similar role
• Strong technical aptitude and the ability to professionally understand, develop and present technical solutions to technical end users
• Exceptional verbal and interpersonal communication skills
• Experience with various software; including zoom, slack, project management platforms
• Experience using a customer relationship management tool (ex: Salesforce) would be considered a strong asset
• Strong collaboration and communication skills to facilitate teamwork with individuals across internal departments and external partners
• Ability to work autonomously with a geographically dispersed team
• Legal ability to travel within Canada and the United States

**Work Environment **
This is a permanent, full-time position working remotely. The position will involve travel

Closing Statement

We would like to thank all applicants for their interest. Please note only those selected for an interview will be contacted. If you feel passionate about this opportunity and believe that you have the skills to excel in this role, apply! Or if this sounds like someone you know, please share this posting.

We want you to know that you can be a great candidate even if you don't fit everything we've described above. You can also have important skills we haven't thought of. If that's you, don't hesitate to apply and tell us about yourself. We are committed to fostering diversity in our organization and building an equitable and inclusive environment for people of all backgrounds and experiences. We're taking steps to meet that commitment. We especially encourage members of traditionally underrepresented communities to apply, including women, people of color, LGBTQ people, veterans, and people with disabilities.