About the Role – You will:

• Document and maintain administrative procedures for assigned benefits processes.
• Ensure compliance with applicable government regulations. Ensure timeliness and accuracy of required reporting and fees.
• Coordinate daily benefits processing. Handle enrollments, COBRA, terminations, changes, beneficiaries, disability, accident and death claims, rollovers, QDROs, QMCSOs, distributions, loans, hardships and compliance testing.
• Oversee maintenance of employee benefits files, maintain group benefits database and update employee payroll records.
• Gather employee data and oversee the processing of monthly billings and the preparation of vouchers for payment of administrative fees for all group plans.
• Allocate group health and dental claims monthly and review quarterly
• Provide customer service support to internal and external customers. Develop communication tools to enhance understanding of the company's benefits package.
• Design and distribute materials for benefits orientations, open enrollment and summary plan descriptions. Provide training and support to group benefits associates, home office associates and the field staff.

About Our Group:

• As strategic partners, the Proterra HR team strives to ensure that our values, culture and engagement always allow us to do great things for our company
• We strive to provide the highest-level service and support to our clients each and every day.
• We work collaboratively to build strong relationships with our clients, partners, and own team.
• We treat each other with respect……and always try to have a little fun every day!
• You will report to the HR Shared Services Specialist and collaborate with other HR team members located at our headquarters in Burlingame, CA and other manufacturing facilities in Los Angeles, CA and Greenville, SC.

About You:

• Self-starter with the ability to adapt interpersonal styles and techniques to influence at all levels of the organization.
• Detail-oriented, resourceful and diligent.
• Strong time management and organizational skills.
• Customer-focused attitude, with high level of professionalism and discretion.
• Ability to maintain strict confidentiality, establish trust and credibility, and act with complete integrity.
• Sound judgment and problem-solving skills.
• Excellent English communication skills.

**Your Experience Includes: **

• Minimum High School Diploma or GED; Associate degree in related field preferred or equivalent relevant experience
• Prior related administrative experience
• 3-5+ years’ experience in benefits experience preferred
• Excellent organizational skills and attention to detail
• Proficient in Microsoft applications
• Prior experience or exposure to HRIS systems is a plus

**Travel: **0 - 10%
 
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)