Position Overview

This position will provide comprehensive new product delivery support to Proterra’s Director of Powered Quality and other site leadership team members. You will be responsible for assisting the product development team while working cross-functionally in all aspects to ensure customer and market quality is met. This position will manage data, prioritization, reporting, processes, schedules, tools, training, safety and other resources necessary for the team to deliver and support all new customer products including chargers, batteries and non-battery powered systems.

About the Role – You will:

• Energetic, motivated and articulate team player who is passionate about customer experience
• Responsible for supporting and maintaining relationships with our most important customers
• Can identify customer needs and is passionate about exceeding their expectations
• Responsible for all PPAP documentation
• Act as the single point quality contact for customers during development
• Responsible for issue identification and resolution of quality improvement in the market and/or customer locations, including recall campaigns and other proactive actions
• Work cross-functionally with other company sections to successfully support product launch to the market
• Ensure proactive actions are agreed and appropriate
• Facilitate the transition from development to production for the quality organization
• Lead the quality deliverables (APQP) through the project (program) stage gate process
• Work with regulatory and engineering on the customer market compliance and requirements
• Participate in the mentoring and development of junior Advanced Quality Engineers.
• Cooperation with the product engineering and advanced manufacturing organizations to collect and analyze problems in development
• Participations in risk and opportunity management
• Share Lessons Learned from previous product launches
• Provide upfront feedback by participating in design reviews and FMEA workshops to ensure product performance, reliability, and manufacturability risks are identified and mitigated
• Other duties as assigned by management.

About Our Group:

• As strategic partners, the Quality team strives to ensure that our values, culture and engagement always allow us to do great things for our company.
• We strive to provide the highest level of service and support to our clients each and every day.
• We work collaboratively to build strong relationships with our clients, partners, and own team.
• We treat each other with respect……and always try to have a little fun every day!
• This position will be part of the Greenville based Quality team that supports Proterra’s Manufacturing and Engineering operations.
• You will report to the **Director of Powered Quality **and collaborate with other Quality team members located at our manufacturing facility in Greenville, SC and throughout North America.

About You:

• Self-starter with the ability to adapt interpersonal styles and techniques to influence at all levels of the organization.
• Customer-focused attitude, with high level of professionalism and discretion.
• Ability to maintain strict confidentiality, establish trust and credibility, and act with complete integrity.
• Detail-oriented, resourceful and diligent.
• Strong time management and organizational skills.
• Sound judgment and problem-solving skills.
• Excellent English written and verbal communication skills.

Your Experience Includes:

• Bachelor’s Degree from four year college or university; or five to ten years related experience and/or training; or equivalent combination of education and experience. Technical, Associates, Science, Electronics, Computer Science, Communication, Mechanical Engineering, Technology, Math
• Computer Skills: proficient in Microsoft Office, Excel, Power Point and Outlook. Familiarity with SmartSheet, Tableau, etc.
• PDCA/8D/5 why knowledge a plus
• PPAP, APQP, FMEA, Core Quality Tools use & working knowledge is ideal
• Demonstrated ability to work flexibly, and adapt to a rapidly changing environment
• Flexible working across time zones between east and west coasts as required is a must.

**Location: **Greenville, SC
Travel: 0-25%

_Proterra is an Equal Employment Opportunity Employer, providing equal employment opportunities to all Employees and applicants for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, disability, age, genetic information, veteran status, pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation or any other characteristic protected by applicable federal, state, or local law or ordinance. Proterra participates in the Electronic Employment Verification Program (E-Verify). _

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)